Job Description

Job Description

Job Description

At Balance Staffing we’re obsessed with your success! Let us help you achieve your career dreams.

Job Title: Licensed Insurance Agent
Type of Role: Temporary/Seasonal Direct Hire - Ending December 8th 2025
Expected Length of Contract: 1 - 3 months
Shift / Hours: Shift will be within these hours of operation
(Monday - Saturday 7am CST - 9pm CST, overtime available depending on business needs)
Location: Work from Home - no travel required
[** excluding the following resident states : AK, CA, DE, HI, LA, NC, SD, OR, WA, NV, WY, IN, OH, GA, WV, NY, District of Columbia]
Hourly Range: $19 - $22

This role is a fast-paced and rewarding job assisting with inbound customers seeking to sign up for new life and/or health insurance policies, or upgrade current policies. Active listening, empathy, and upselling are all effective skillsets for a successful season.

Role and Responsibilities:

• Answering a high number of inbound calls from new and current clients - selling Medicare products through the specified carrier during the Annual Enrollment Period (AEP)
• Assisting customers with selecting a plan
• Answering customer questions
• Building and maintaining customer relationships
• Respond to requests for assistance and/or possible processing of payments
• Track all call related information for auditing and reporting purposes
• Provide feedback on call issues

Skills and Experience:

• Active “Health Insurance License” (Must have resident license in the state you are currently living in)
• AEP Experience and Sales Experience preferred
• Ability to work full time shifts
• Open availability between hours of operation is required
• At least 1 year’s Customer Service experience minimum
• Ability to type 25 wpm
• 18 years of age or older
• High School Diploma or equivalent
• Ability to use Windows operating systems
• Basic Computer Knowledge/Skills

Requirements to Work from Home:

• Quiet & Professional Workplace
• Minimum subscribed download rate equals or exceeds 35.0 Mbps
  - Minimum subscribed upload rate equals or exceeds 15.0 Mbps
  - ISP must have no packet loss and ping under 30ms
• No Satellite internet and no mobile data internet including (5G, 4G, 3G hotspots, etc)
• No P2P (peer to peer) network
• No VPN
• Internet Provider connections that are NOT allowed: T-Mobile, Star Link, HughesNet, EarthLink, Starry Internet, Kinetic by Windstream, Visible by Verizon, Optimum, Verizon LTE

Perks and Benefits:

• Paid training provided
• Benefits after 60 days
• Potential direct hire opportunities after conclusion of season/successful assignment

Apply now and one of our recruiters will reach out to you!

Balance Staffing is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.

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