Job Description

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Hand and Stone Massage and Facial Spa in Sunrise-sawgrass is seeking a full-time spa manager for our opening soon spa. The ideal spa manager candidate is goal oriented , and growth minded with a proven background in sales management , spa operations , and customer service .

Main Areas of Focus:
Membership Conversion you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Life Style Program.
Revenue you understand how to drive revenue via scheduling, marketing and upgrading services.
Recruiting you are passionate about building a team of passionate spa professionals!
Operations you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

Experience and Responsibilities:
3 4 years leading a team in a specific membership sales environment and managing spa professionals
Bilingual prefer but not required
Identifying low performers and creating accountability processes.
Driving membership conversion and retention and providing ongoing training to the front desk team.
Providing consistent feedback, roleplaying, and hosting monthly/quarterly training meetings.
Setting the expectations for other team members of a clean and professional environment.
Posting or sharing 1-2 grassroots marketing a week and attending 1 industry networking event a month.

Compensation
Base + Bonuses - $50,000.00 - $55,000.00 a year plus quarterly bonuses on net gain and budget goals
Performance will be based on the following metrics:
Net membership gain at least 200 members quarterly
Spas membership conversion % requirement - 30% monthly

Additional Benefits:
Paid Time Off
Health care stipend
KinderCare Discounts
Free Monthly service
Advancement opportunities

MGR640

Individually owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review, or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Job Tags

Full time, Flexible hours,

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