Spa Manager Job at Hand & Stone - Holbrook, Holbrook, NY

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  • Hand & Stone - Holbrook
  • Holbrook, NY

Job Description

Job Description

Job Description

Now hiring our inaugural Spa Manager!
Hand & Stone Massage and Facial Spa in Holbrook, NY located at The Shops at SunVet is seeking a full-time spa manager for our brand new and soon-to-be opening full-service spa. The ideal spa manager is a glow up go-getter , an interpersonal sales strategist and a transformational leader . This individual will possess a growth minded approach and will be a culture champion.

What we're looking for:
  • Leadership & Culture Champion
    • Leads by example, able to quickly identify business needs, action-oriented, emotional intelligence, architect of change
  • Strong Interpersonal Skills
    • Skilled in conflict resolution, ability to recruit, hire and network, experience in building a pipeline
  • Sales Strategist
    • Coaching to commission, ability to analyze sales performance and make informed decisions, experience in coaching and developing, role-playing
  • Multitasking Maestro
    • Organizational skills, problem-solving abilities, prioritization, big-picture thinker while still keeping day-to-day objectives in mind
Performance will be based on the following metrics:
  • Membership Conversion you understand how to coach and motivate your spa team to educate and delight your clients (so they join our Lifestyle Program!)
  • Revenue you understand how to drive and optimize revenue via scheduling, marketing and upgrading services
  • Recruiting you are passionate about building a team of enthusiastic spa professionals
  • Operations you measure, analyze and pivot based on performance data; while consistently delivering an excellent client experience
What you need to succeed in this role:
  • Management experience in the salon/spa, retail, or hospitality industry
    • Minimum 1-3 years
    • Preferred 3-5 years
  • Flexible schedule this role requires a variety of hours which may include nights and weekends
  • Ability to promote the benefits of massage, skin care, and body toning services
What's in it for you?
  • Base salary + commission + bonus
  • Generous employee discounts and services
  • 401K and health benefits
  • Professional and safe work environment
  • Ongoing training and career development

Job Tags

Full time, Immediate start, Flexible hours, Night shift,

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